Privacy Policy
Effective Date: 1st of January 2025
1. Introduction
Mindgrasp SRL ("Company," "we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website (https://www.mindgrasp.co/) in compliance with Romanian Law and the General Data Protection Regulation (GDPR) (EU) 2016/679.
By using our website and services, you agree to the terms of this Privacy Policy.
2. Data We Collect
We collect and process the following types of personal data:
Identification Data: Name, surname, username
Contact Information: Email address, phone number
Billing Information: Address, payment details (processed securely by third-party payment processors)
Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on site, user interactions
Marketing Preferences: Your communication preferences, newsletter subscriptions
We do not collect special categories of personal data (e.g., health data, religious beliefs, etc.).
3. How We Collect Your Data
We collect your data through:
Direct interactions:When you fill out contact forms, register for events, or subscribe to our newsletter
Automated technologies:Cookies and similar tracking technologies (see our Cookie Policy for details)
Third-party sources:Payment providers, social media platforms (when you engage with us via those channels)
4. Purpose of Data Processing
We use your personal data for the following purposes:
To provide services:Respond to inquiries, manage bookings, and process payments
To improve our website:Analyze user behavior and enhance functionality
For marketing purposes:Send newsletters, promotional offers, and event updates (with your consent)
To comply with legal obligations:Fulfill tax, accounting, and regulatory requirements
For security reasons:Detect and prevent fraudulent activities
5. Legal Basis for Processing
Our processing of your personal data is based on one or more of the following legal grounds:
Consent:When you subscribe to newsletters or agree to cookies
Contractual Obligation:When processing your bookings or purchases
Legal Obligation:To comply with financial, legal, and regulatory obligations
Legitimate Interest:To improve our services and secure our platform
6. Data Retention
We retain your personal data only as long as necessary for the purposes described above or as required by law. Typically:
Contact data is retained for as long as you remain a client or subscriber
Billing data is retained for at least 5 years (as required by Romanian tax laws)
Analytical data is retained for up to 2 years
7. Data Sharing and Transfers
We do not sell or rent your personal data. However, we may share your data with:
Service providers:Hosting services, email marketing platforms, and payment processors
Legal authorities:If required by law or to protect our rights
International Transfers:Some service providers are outside the EU/EEA; we ensure they comply with GDPR through Standard Contractual Clauses or equivalent safeguards
8. Your Rights Under GDPR
As a data subject, you have the following rights:
Right to Access:Request a copy of your personal data
Right to Rectification:Correct inaccurate or incomplete data
Right to Erasure ("Right to be Forgotten"):Request deletion of your data (subject to legal limitations)
Right to Restriction of Processing:Limit how we use your data
Right to Data Portability:Receive your data in a structured format
Right to Object:Opt-out of certain data processing activities
Right to Withdraw Consent:If processing is based on consent, you can withdraw it at any time
Right to Lodge a Complaint:File a complaint with the Romanian
National Authority for the Supervision of Personal Data Processing (ANSPDCP)at www.dataprotection.ro
9. Data Security
We implement technical and organizational security measures to protect your data against unauthorized access, alteration, or destruction. However, no online transmission is 100% secure, and we encourage users to take precautions when sharing personal data online.
10. Cookies and Tracking Technologies
We use cookies to enhance your experience. For detailed information, please refer to our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.
12. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
13. Contact Us
If you have any questions or requests regarding your personal data, please contact us at:
- Mindgrasp SRL
- Email: adrian@mindgrasp.co
- Phone: +40 723 673 832
- Address: Strada STROICI nr 8C, 700373, Iași